. **Can you describe how you ensure that residents receive person-centered care?**
2. **How do you manage and respond to complaints or concerns raised by residents or their families?*
3. **Can you explain how you safeguard residents from abuse and neglect?**
4. **What measures do you have in place to ensure residents' safety and well-being?**.
5. **How do you monitor and evaluate the quality of care provided?*
6. **Can you describe how you support residents' physical and mental health needs?**
7. **What steps do you take to ensure that residents' privacy and dignity are respected?*.
8. **How do you ensure that staff are adequately trained and competent to deliver high-quality care?**
9. **Can you provide examples of how you engage with residents and their families?**
10. **What is your process for managing and learning from incidents, errors, or near-misses?**
Remember to provide clear, concise, and honest answers, supported by specific examples and evidence from your care setting. The aim is to demonstrate your commitment to delivering high-quality, safe, and compassionate care to residents. #healthcareassistant #interview #nhs