3 Ways to Deal with Difficult Customers | 5 Minute Sales Training

Struggling to connect with difficult customers? Ever heard, "Says the guy who gets paid only when I agree to purchase"? Ah, the words of the cynic. No one enjoys working with difficult buyers. However, cynical customers aren't just challenges to be avoided, they're an opportunity to showcase your integrity, patience, and commitment to exceptional service. In this episode of the 5 Minute Sales Training, we dive into the world of the difficult customer, offering you three transformative strategies to turn skepticism into trust and objections into opportunities. Learn 7 Reality-Based Techniques for Tackling Tough Customers: https://shop.jeffshore.com/products/1-dealing-with-challenging-customers-bundle-of-10 FOLLOW JEFF SHORE ONLINE: 🌎 Website 👉 https://bit.ly/39NIhqU 🟥 Youtube 👉 https://www.youtube.com/c/JeffShoreSa... 🎧 Podcast 👉 https://bit.ly/2LlRb5q 📘 Facebook 👉 https://www.facebook.com/JeffShoreCom... 🐦 Twitter 👉 https://twitter.com/jeffshore 🫱‍🫲 LinkedIn 👉 http://linkedin.com/in/jeffshore ► Email Your Sales Questions to Jeff Here: [email protected] ---- QUICK LINKS: Shop.Jeffshore.com https://bit.ly/2MXTpIo Want free video training each week? https://bit.ly/39NIhqU Want to close more sales? Closing 2.0 https://bit.ly/2Lhxw6v Want to get into your buyer's mind? https://bit.ly/2LlRb5q Want to become a “Market Proof” residential real estate sales company? https://bit.ly/2YWXOOV Want to improve your residential real estate conversions? https://bit.ly/3jiYMhr Thank you so much for taking the time to watch this video. Believe it or not, I read about 99% of the questions and comments that my followers post. :) If you enjoyed the video or have questions, please let me know in the comments section below! - - - - Jeff Shore is a highly sought-after sales expert, speaker, and author. For over three decades his innovative and real-world selling strategies have helped train sales leaders all around the world. Jeff’s unique approach to sales is informed by understanding the psychology of why people buy. Once you understand why people buy you can reverse engineer your sales style to meet the needs of the customer. Unlike some sales trainers, Jeff teachers his sales professionals to abandon scripted sales presentations, obnoxious closing lines and other antiquated “used car salesman” techniques in order to make meaningful, emotion-centered connections. Unsurprisingly, these sales strategies really work: last year, Jeff’s residential real estates sales training clients sold over $25 billion in residential real estate. If you are a sales manager or executive looking for ways to increase profits, better train your sales team or simply just “level up” in your current market, Jeff’s leadership training methods are going to get you there. LEARN MORE. EARN MORE. ENJOY YOUR LIFE MORE! - - - - - - 00:00 I don't like any of this 00:33 Says the guy who gets paid only if he makes a sale 01:32 Cynicism is a stress response 02:01 How do we handle that cynical buyer? 03:07 Make a service promise 03:54 Get them talking 04:28 Keep the positive energy strong #difficultcustomers #cynicism #salestraining