This 30 Minutes of Excellence session explores Artificial Intelligence’s (AI) transformative impact on workforce development, providing practical use cases, best practices, and innovative solutions to enhance job seeker support, streamline operations, and improve program efficiency. Additionally, attendees will learn how AI tools promote increased digital equity and inclusion for both professionals and job seekers.
James LauRae, Economic Mobility Program Operator at Washington State's Employment Security Department, will share real-world AI success stories from his leadership at Washington ESD and nonprofit organizations, including AI-driven grant writing, job seeker wage increases, confidence-building strategies, and tailored leadership development. He will also highlight ESD’s statewide AI Copilot training initiative, which is upskilling staff and advancing digital equity.
This session provides immediate implementation steps and templates to integrate AI into workforce programs, ensuring greater accessibility, efficiency, and impact across the system. Join us for this impactful session!
CWDP Competency 1