Day 1: Certification Prep Overview, AI Fundamentals, AI Capabilities, Begin Ethical Considerations
Certification Prep Overview
Introduction to the Salesforce AI Associate certification, including exam format, topics covered, and study approach.
Overview of the Trailhead Trailmix and how it aligns with the exam objectives.
Key study tips and resources to reinforce learning.
AI Fundamentals
Understanding what Artificial Intelligence (AI) is and its core principles.
Differentiating between types of AI, such as Machine Learning, Deep Learning, and Generative AI.
Exploring key AI terminology and foundational concepts.
AI Capabilities in Salesforce
Overview of Salesforce AI and its role within the platform.
Understanding Einstein AI and its capabilities across different Salesforce products.
Introduction to AI-powered tools, predictive analytics, and automation within Salesforce.