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Airport Staff Deal With Holiday Havoc At The Check-In | Airline USA S1 E18 | Our Stories

Our Stories 37,939 2 years ago
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With the holidays approaching, chaos hits the runway. Subscribe to Our Stories: https://bit.ly/3lzSXhv The holidays are here, but there is little peace or goodwill for the staff of Southwest Airlines. In Los Angeles, customer service supervisor Mike Carr has to tell a drunken passenger that too much Christmas spirit can be a bad thing. Supervisor Yolanda Martin is confronted by an angry passenger who has lost his ticket and refuses to buy another. Assistant station manager Ginny Bona nearly sends two unaccompanied minors off on the wrong flight. And it is Airport Idol in Chicago as customer service agent Jesse organizes the first ever staff holiday Cabaret; the winners will perform for passengers at the gates. Manager Veolia reluctantly auditions, but will she make the cut? This film was first broadcast: 28 Jul 2004 Check us out on Facebook: https://www.facebook.com/OurStoriesChannel Watch More Documentaries Our Life - https://bit.ly/3A8xRMJ Our History - https://bit.ly/3rUpdhL Our World - https://bit.ly/3ftuckM Our Stories - https://bit.ly/3ynfFyk Our Taste - bit.ly/3OZoDcV Welcome to Our Stories, your home on YouTube for inspiring human stories that give us an insight into real people and real lives. Our exciting range of fly-on-the-wall style documentaries and special access reality programmes will give you an inside look into the everyday lives of people; exploring what life is like for those working in education, healthcare, policing and many others! Content distributed by ITV Studios.

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