Another Bottom Bracket/Bike Crank Disaster: Exposing Terrible Customer Service!

I don't know what to say about this one. When you put a product out into the market, there is a responsibility to actually understand your own product rather than fob you off.

In this case Verve Cycling's infocrank was a joke. They didn't seem to understand the problem and then referred me to Praxis. I'm not sure how this tin shed outfit has so many users. It was a simple question and a relatively simple thing to fix. How you can screw this up and send me off in one direction i do not know.


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