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Want to create a seamless guest experience while getting more 5-star reviews? It all comes down to strategic messaging. In this video, we’re sharing the five key messages you should be sending to your Airbnb guests—when to send them, what to say, and how they can increase guest satisfaction and direct booking potential.
We’ll walk you through:
✔️ The pre-arrival message that sets expectations and builds excitement.
✔️ A check-in follow-up that makes guests feel supported—without being overbearing.
✔️ The pre-check-out reminder that reduces last-minute questions.
✔️ The review request strategy that goes beyond Airbnb to build your direct booking brand.
Plus, one small tweak you can make to your messages that will increase response rates and improve guest engagement.
Which message are you adding to your guest communication today? Let us know in the comments!
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