Today we dive into why criticism, particularly criticism that attacks one's character, is never a good strategy for getting people to do what you want. I cover three key ideas. They correspond to the first 3 chapters of "How to Win Friends and Influence People" by Dale Carnegie 1936.
00:54 - Don't criticize or condemn
03:43 - Give sincere appreciation / praise
06:11 - Speak in terms of what they want
SOURCES
‣ "How to Win Friends and Influence People" by Dale Carnegie 1936
‣ "How to Talk to Anyone 92 Little Tricks for Big Success in Relationships" by Leil Lowndes 2003
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