CUSTOMER SUPPORT INTERVIEW QUESTIONS & ANSWERS! (How to PASS a CUSTOMER SERVICE INTERVIEW!) Get the ANSWERS: https://passmyinterview.com/customer-support-interview/ #interviewquestionsandanswers #customerservice #customerservicerepresentative
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TOP 22 CUSTOMER SUPPORT INTERVIEW QUESTIONS & ANSWERS!
Q1. Tell me about yourself. 02:03
Q2. Why do you want to work in customer support? 05:34
Q3. What’s your definition of customer support? 07:31
Q4. What essential skills and qualities are needed to work in customer support? 09:25
Q5. How would you handle a difficult customer? 11:29
Q6. What are your greatest strengths?
Q7. What is your biggest weakness?
Q8. What values mean the most to you?
Q9. What do you like to do in your spare time?
Q10. Tell us about a time when you put your team’s needs before your own.
Q11. How would you deal with a customer complaint?
Q12. Why is excellent customer support important?
Q13. Tell me about a time when you received excellent customer service. What made it special?
Q14. Describe a time when you provided excellent customer support.
Q15. Give an example of a time when you received poor customer support.
Q16. What’s the difference between customer service and customer support?
Q17. How would you deal with an unreasonable customer?
Q18. Tell me about a time when you went above and beyond for a customer.
Q19. What’s the best way to build up positive relationships with customers?
Q20. While dealing with a customer support issue, how would you decide which information to include and which information to leave out?
Q21. Why should we hire you for this customer support role?
Q22. That’s the end of your customer service interview. Do you have questions for the panel?
HOW TO PASS A CUSTOMER SERVICE INTERVIEW https://youtu.be/a99gQn9pkOM?si=qxaGuxnDtDNIzxKq
CUSTOMER SERVICE TRAINING COURSE https://youtu.be/SsNfAOTZNZY?si=t6ZmwIpCbhvyVdzR
FREE JOB INTERVIEW TRAINING COURSE: https://www.how2become.com/free-online-interview-training-course/
LAST MINUTE INTERVIEW PREP https://youtu.be/4wBy58qk7Bg?si=dxet-tZlvoOtjABK
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*** DOWNLOAD MY 22 CUSTOMER SUPPORT INTERVIEW QUESTIONS! ***
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