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In this video, we investigate NZXT's "Flex" rental PC program and its pre-built rental PCs, including the NZXT Player One, Player One Prime, Player Two, Player Two Prime, Player Three, and Player Three Prime PCs, which regularly bait-and-switch the components under the same name, misrepresent or straight-up lie in marketing, brandish objectively and provably false FPS benchmark numbers, and leverage oppressive terms of service. NZXT jacks up prices and manipulatively calls them a "sale," it has you waive your rights to death or injury claims in relation to its service, and it rips off uninformed consumers beyond anything we've ever seen before.
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Watch our follow-up: https://www.youtube.com/watch?v=DAANNGvMANM
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TIMESTAMPS
00:00 - NZXT's PREDATORY PROGRAM
06:15 - H1 Fires, Context, & History
09:08 - Motivated by Greed
11:02 - Bait & Switch
17:18 - Why Names Matter
19:43 - Fraudulent Marketing & Influencer Clowns
24:09 - NZXT's Lies
27:26 - NZXT's Victims
29:49 - Predatory Pricing
32:00 - $15,000 for a 5600X
32:46 - ILLEGAL LOANS
34:43 - CRIMINAL LOANS
36:40 - Aggressive Terms (ft. Lawyer Interview)
37:10 - Lawyer: Punishing Consumers
39:15 - Lawyer: Excessive Billing
43:46 - Lawyer: Major Privacy Concerns
46:32 - MAGIC THE GATHERING LAWYER TANGENT
47:15 - Lawyer: NZXT Protecting Itself vs. Aggression
49:35 - Lawyer: DEATH Waiver
54:19 - Lawyer: No Guarantee on Specs Listed
56:25 - Lawyer: Consumer Rights
58:11 - CONCLUSION
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Steve Burke: Writing, Host, Editing
Jeremy Clayton: Research, Writing
Vitalii Makhnovets: Camera, Editing
Andrew Coleman: Camera