For this episode of The Innovation Engine, we're joined by Sam Yen, the Chief Innovation Officer for Commercial Banking at JPMorgan Chase. Sam is responsible for JPMorgan Chase’s digital products, platforms, innovation, and product strategy, which means there are a massive amount of innovation imperatives that fall under his purview.
Co-hosts Scott Varho and Rob Murray discuss with Sam the challenges and constraints of fostering innovation in a large financial institution and how the constraints by which financial services companies are bound can, perhaps counterintuitively, lead to more focused solutions.
We also touch on Sam's previous work at SAP and the four phases of scaling innovation in large organizations he uncovered with Janaki Kumar and Baba Shiv. The four phases Sam details on the innovation journey run from the "lonely soldier phase" all the way through to a fully scaled culture of innovation.
Tune in to listen to Sam Yen's unique insights on the journey of innovation by design and scaling innovation in large organizations.