Are you looking to optimize your sales and marketing efforts with the power of the cloud? Look no further than Salesforce's Experience Cloud!
In this video, we'll take a deep dive into the capabilities of the Experience Cloud, including its comprehensive customer relationship management (CRM) system, advanced analytics and insights, and personalized customer experiences.
With the Experience Cloud, you can easily manage and track all of your customer interactions, from initial contact to post-purchase follow-up. Plus, with its advanced analytics and insights, you'll have a better understanding of your customer needs and preferences, allowing you to create highly personalized marketing campaigns that drive conversions.
Don't miss out on the power of the Experience Cloud - watch this video to learn more and start optimizing your sales and marketing efforts today!
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That’s all from this video. See you in the next video. Till then, breathe long and keep learning :)
TIMESTAMPS:
00:00 Introduction to Experience Cloud
01:05 What is Experience Cloud?
02:30 Use Cases
05:45 How does it work behind the scenes?
07:20 Licensing
13:10 Available Templates
20:48 Setting Up
34:00 Administration Settings
48:00 Experience Builder
01:05:00 Community User Creation
01:23:00 Configure Experience for Personas
01:30:00 Audience Targeting
02:00:00 Enabling Knowledge in Experience Cloud
02:11:00 Enabling Topics
02:27:52 Key Pointers
02:29:40 Community vs Template v Bolt Solution
02:31:00 CMS Connect
02:38:00 Sharing & Security
02:44:00 Thank You