Generative AI is pushing financial institutions to rethink how they work in exciting ways. Early adopters are already seeing the benefits. But, before financial institutions can reap the rewards, there are considerations and lessons to build on. Prime among them is a warning: the most dangerous thing about AI is assuming that it only delivers productivity.
In this episode of Banking Transformed, we are joined by Anu Sachdeva, global solutions & service line leader for banking and capital markets at Genpact, a global professional services firm focused on delivering outcomes that transform businesses.
Anu and I talk about the opportunities and change that generative AI can bring to financial institutions, the four key considerations for financial institutions and other enterprises to follow, the steps toward integrating gen AI most effectively, and the use cases that offer unexpected possibilities.
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