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In the video, I discussed how chatbots are essential for food delivery startups like Swiggy to efficiently handle customer complaints. Exploring Swiggy's chatbot design, I emphasized the importance of decision trees in powering chatbots without the need for complex natural language processing. Additionally, I highlighted the key components of Swiggy's chatbot architecture, including webviews, fraud detection, and business continuity plans. Their tech stack comprises Java, Node.js, Ruby on Rails, Kafka, MySQL, Postgres, Redis, and React for the front end. This approach ensures seamless customer support and operational efficiency.
# Recommended videos and playlists
If you liked this video, you will find the following videos and playlists helpful
System Design: https://www.youtube.com/watch?v=o7qLKfILuD8&list=PLsdq-3Z1EPT27BuTnJ_trF7BsaTpYLqst
Designing Microservices: https://www.youtube.com/watch?v=JPj6mhVLQN0&list=PLsdq-3Z1EPT0ug8eizS71G6LZb6-4FAFt
Database Engineering: https://www.youtube.com/watch?v=-htbah3eCYg&list=PLsdq-3Z1EPT2C-Da7Jscr7NptGcIZgQ2l&pp=gAQBiAQB
Concurrency In-depth: https://www.youtube.com/watch?v=2PjlaUnrAMQ&list=PLsdq-3Z1EPT3VjDhjMb5yBsgn0wn2-fjp
Research paper dissections: https://www.youtube.com/watch?v=LXhgFAZroG8&list=PLsdq-3Z1EPT2XEJ0AmF02LBK1RFNd-jK8
Outage Dissections: https://www.youtube.com/watch?v=LeT_s-UFw-U&list=PLsdq-3Z1EPT3_Z97svMs6S2y7tv1PcUmc
Hash Table Internals: https://www.youtube.com/watch?v=jjW8w8ED3Ns&list=PLsdq-3Z1EPT2UnueESBLReaVSLIo_BuAc
Bittorrent Internals: https://www.youtube.com/watch?v=v7cR0ZolaUA&list=PLsdq-3Z1EPT1rNeq2GXpnivaWINnOaCd0
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