1. **Introduction**:
- (00:01) Tony Holowitz explains how to back up Act Premium Cloud databases and highlights the types of information in the database.
2. **Field Data Backup via Excel**:
- (00:37) Field data (e.g., customized fields) can be exported to Excel by:
- Looking up all contacts.
- Customizing column headings to include desired fields.
- Exporting the list view to Excel.
3. **Full Database Backup**:
- (02:58) Request a complete backup through Act's support system:
- Submit a support ticket with basic details.
- A zip file containing the database backup is sent within 24 hours.
4. **Creating Reports**:
- (04:07) Generate reports, like "Notes and History," for a paper or PDF record of database data.
- Reports can be saved as PDF files, allowing easy searching and referencing.
5. **PDF Benefits**:
- (05:22) PDFs offer search functionality, making it easy to locate specific notes or data, regardless of the file size.
6. **Key Considerations**:
- Different methods back up various types of data:
- Field data through Excel.
- Complete data (including activities, notes, and histories) via Act support.
- Reports provide an additional layer of data preservation.
7. **Closing Remarks**:
- (06:00) Tony concludes by thanking viewers and wishing them a great day.