How to build a self-service agent for your website with Copilot Studio

This hands-on beginner tutorial walks you through the essentials of building a self-service agent for your website using Microsoft Copilot Studio. Whether you're just getting started or exploring the tool for the first time, this session offers a step-by-step introduction to creating, testing, refining, and publishing your own conversational agent. By the end of the tutorial, you’ll have a working, website-ready agent—customized, tested, and ready to support your users. No prior experience needed. ———————- Connect with me: ☕ Buy me a coffee: https://www.buymeacoffee.com/lisacrosbie 📘 Get my book: Microsoft Copilot Pro: Step by Step https://www.microsoftpressstore.com/store/microsoft-copilot-pro-step-by-step-9780135369425 🦉 Learn more about AI: https://aka.ms/learnwithlisa 🖇 LinkedIn: https://www.linkedin.com/in/lisa-crosbie/ 📼 TikTok: https://www.tiktok.com/@lisa.crosbie ———————— Timestamps: 0:00 - Build a self-service agent for your website 2:19 - Create an agent in Copilot Studio 7:43 - Test your agent 11:42 - Refine your agent 17:20 - Control the conversation 21:22 - Publish your agent 23:41 - Create an action