How to Build Customer Segments with AI (Real-World Use Case)

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Here, I share a real-world case study using OpenAI's API to create customer segments from unstructured survey data. (Recorded Jan 23, 2025).

📰 Read more: https://shawhin.medium.com/how-to-build-customer-segments-with-ai-f24178e2cf3b?source=friends_link&sk=eafb8b9b4ae27dbfaf2f744f197d3d79
💻 Example Code: https://github.com/ShawhinT/AI-Builders-Bootcamp-3/tree/main/lightning-lesson

Pre-roll - 0:00
Introduction - 0:31
The Problem - 1:30
Solution 1: ChatGPT - 2:41
Solution 2: Text Embeddings - 4:02
Example code: Embedding-based Customer Segmentation - 5:50
AI Builders Bootcamp - 16:30
Q&A - 17:05