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How to Create a SharePoint Knowledge Base

Origami Software 2,197 1 month ago
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Want to create a searchable SharePoint knowledge base? In this tutorial, I’ll show you how to build one from scratch — using SharePoint and Origami web parts for a clean, functional setup. Whether you're building a SharePoint knowledge base wiki, designing a custom knowledge base homepage, or looking for SharePoint knowledge base best practices, this video walks you through every step! 📌 Useful Links: Origami Web Parts: https://www.origamiconnect.com/?utm_source=youtube.com&utm_medium=referral&utm_campaign=sharepoint-knowledge-base 🕒Chapters: 00:00 Intro: Why You Need a Searchable Knowledge Base 00:32 Create a SharePoint Knowledge Base Site 01:05 Knowledge Base Structure: Homepage, Topics & Articles 01:38 Build Your First SharePoint Knowledge Article Page 02:15 Add Video, Steps, and FAQs to Articles 03:57 Add Contact Cards and Related KB Articles 05:03 Save Your SharePoint Knowledge Base Template 05:32 Make KB Articles Searchable in SharePoint 06:36 Create a Filtered View of Active KB Articles 08:08 Add a Search Experience to the Knowledge Base Homepage 08:46 Connect Sidebar Navigation to Filtered Views 08:56 Customize Your SharePoint Knowledge Base Homepage 09:14 Add Quick Links 09:35 Display Popular Articles by Topic with Filters 10:09 Tag Articles and Save Category Views 10:51 Show Filtered Views on the Homepage 11:09 Add a Feedback Form to Improve Your Knowledge Base 11:24 Create Topic Pages for SharePoint Knowledge Base 11:40 Build a Filtered Search on Topic Pages 12:06 Add FAQ and Community Web Parts to Topic Pages 13:02 Save Topic Page as a Reusable Template 13:11 Link Topic Pages to Category Buttons 13:21 Final Result: SharePoint Knowledge Base is Live! In this SharePoint tutorial, you'll learn how to: Set up a dedicated SharePoint knowledge base site Use a SharePoint knowledge base template for fast article creation Build topic-specific pages for IT, HR, and more Improve search with filters, categories, and metadata Add FAQs, feedback forms, contact cards & more See real-world SharePoint knowledge base examples in action

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