How to DEFEND Yourself without Being a DOORMAT

If you find these videos useful, please consider supporting my channel at patreon.com/DanOConnorTraining. https://tinyurl.com/ashfla FLASH SALE 50% OFF My COMPLETE COMMUNICATION COURSE Wondering how to defend yourself at work?How'd you like to Stop Being Defensive and Get the Respect You Deserve: 3-Step E-V-A Strategy for Handling Criticism Instead of sounding defensive when attacked or criticized, try this 3-step E-V-A approach. #communicationskillstraining #communicationtraining #attacked First, express your feelings to show that you're engaged in the situation. Second, validate the attacker's point of view to better explain your own viewpoint. Lastly, ask questions to gather more information and buy time to respond in a way that reflects who you are and what you want. Don't let attackers or critics dictate how you respond. Take charge and move forward with superior communication skills by enrolling in our communication skills course or training. In these online courses, you'll learn specific examples and phrases to help embrace this approach and make it your own. Remember there's a big difference in the reaction you get when you explain rather than defend yourself. Do not sound defensive, but use every criticism as an opportunity to demonstrate your character. Remember, you are in charge of who you are and how you communicate, so use this power wisely. To everyone who feels defensive during challenging conversations, crafting a strategic explanation that comes from advanced communication skills training courses is a better option than defending yourself. Instead of letting external forces like criticism force you to react in a certain way, in my course, Step out of the Shadows and Speak, you'll learn to take control of your communication style by identifying your values, beliefs and goals, and making every interaction in your life more purposeful. So join us today and transform every opportunity into one that serves you. 𝗖𝗵𝗮𝗽𝘁𝗲𝗿𝘀: 00:00 Introduction 00:10 The 3-step approach to responding to criticism without sounding defensive 00:20 Example #1 how the E-V-A approach for responding to attacks without sounding defensive 00:57 Ask "what" questions instead of "why" questions when you want specific answers 01:28 Example #2 how the E-V-A approach for responding to attacks without sounding defensive 01:55 Every time we are criticized or attacked is an opportunity for us 02:29 What the E-V-A process for not sounding defensive sounds like 03:34 Exercise: ask the average person these questions and see what you get 03:56 Communication course where you can find more information on this topic 04:23 Every situation we are faced with is there to serve us 05:40 Our principles help get our mind straight 05:50 The difference between form and substance 06:28 There is a moment between event and response when we remember 07:00 The unlearning process 07:10 Truth isn't something we learn; it's something we remember 07:58 How can I have a different experience tomorrow from the one I had today? 09:00 How can I respond during a Zoom meeting when my boss throws me under the bus? 𝗧𝗛𝗜𝗦 𝗩𝗜𝗗𝗘𝗢: Have you had enough of men saying sexist things at work that are intended to put you in your place? In this video, you'll learn how to use power phrases to shut down chauvinistic, rude, insulting comments or questions so you can stay focused on your goals. This video is packed with tips that will help you stay confident and in control, no matter what kind of sexist thing people say to you. 𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱 𝗬𝗼𝘂𝗿 𝗙𝗿𝗲𝗲 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗦𝗸𝗶𝗹𝗹𝘀 𝗦𝘁𝗮𝗿𝘁𝗲𝗿 𝗞𝗶𝘁 𝗛𝗲𝗿𝗲: https://www.danoconnortraining.com/free-communication-skills-starter-kit 𝗦𝘂𝗯𝘀𝗰𝗿𝗶𝗯𝗲 𝗳𝗼𝗿 𝗺𝗼𝗿𝗲: https://goo.gl/VJdWKi 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝘃𝗶𝗱𝗲𝗼𝘀: 𝟯 𝗦𝗲𝗰𝗿𝗲𝘁𝘀 𝗳𝗼𝗿 𝗦𝗵𝘂𝘁𝘁𝗶𝗻𝗴 𝗗𝗼𝘄𝗻 𝗥𝘂𝗱𝗲 𝗣𝗲𝗼𝗽𝗹𝗲 – https://youtu.be/mgP6VrdRcl8 𝗣𝗼𝘄𝗲𝗿 𝗣𝗵𝗿𝗮𝘀𝗲𝘀 𝗳𝗼𝗿 𝗧𝗼𝘅𝗶𝗰 𝗣𝗲𝗼𝗽𝗹𝗲 – https://youtu.be/K7GR2gPJ5zY 𝟯 𝗣𝗼𝘄𝗲𝗿 𝗣𝗵𝗿𝗮𝘀𝗲𝘀 𝗳𝗼𝗿 𝗗𝗶𝗳𝗳𝗶𝗰𝘂𝗹𝘁 𝗣𝗲𝗼𝗽𝗹𝗲 𝗮𝘁 𝗪𝗼𝗿𝗸 - https://youtu.be/oEWhhEUP6WQ 𝗟𝗲𝘁'𝘀 𝗖𝗼𝗻𝗻𝗲𝗰𝘁: 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗼𝗻 𝗣𝗮𝘁𝗿𝗲𝗼𝗻: https://www.patreon.com/DanOConnorTraining 𝗦𝘂𝗯𝘀𝗰𝗿𝗶𝗯𝗲: https://goo.gl/VJdWKi 𝗧𝘄𝗶𝘁𝘁𝗲𝗿: https://twitter.com/evslayer 𝗙𝗮𝗰𝗲𝗯𝗼𝗼𝗸: https://www.facebook.com/CommunicationTraining/ 𝗜𝗻𝘀𝘁𝗮𝗴𝗿𝗮𝗺: https://www.instagram.com/dandanhesyourman/ 𝗪𝗲𝗯𝘀𝗶𝘁𝗲/𝗕𝗹𝗼𝗴: https://www.danoconnortraining.com 𝗔𝗯𝗼𝘂𝘁 𝗗𝗮𝗻: Internationally acclaimed author, trainer and keynote speaker Dan O'Connor has been transforming the lives of millions through communication training for over 20 years. As a former customer service leader of Equitable Financial, JCPenney and Wells Fargo, Dan leverages his extensive experience and tactical verbal patterns to give people the words to help project polished, competent and confident images in all communication settings - professionally or personally. His powerful training includes teaching scripts, step-by-step communication strategies, danger and power phrase lists, and more.