For detailed notes for this video, visit http://www.patrickbetdavid.com/how-to-handle-customer-complaints/
I'm going to make a prediction. There's little chance this video will go viral. Here's why. Because no one cares to talk about customer complaints. But I want to challenge you to listen to this whole thing because it will save you a lot of sleepless nights, make and save you a lot of money, and create a culture for your company. So let's get right into it.
Visit the official Valuetainment Store for gear: https://www.valuetainmentstore.com/
5 Types of Customer Complainers
#1: The Valid Complainer - 1:11
#2: The Pessimist - 1:34
#3: Like Your Product, Disagree with Your Belief - 1:50
#4: An Actual Enemy - 5:04
#5: Trolls - 08:05
How to Handle Customer Complaints - 9:10
#1: Speed is Your Game - 10:08
#2: Don't Avoid Conflict - 10:38
#3: You Can't Win Them All - 12:03
#4: Get on the Phone - 12:07
Subscribe to the channel: http://www.youtube.com/valuetainment?...
Valuetainment- The best channel for new, startup and established entrepreneurs.
Schedule: New episodes every Tuesday and Thursday on a broad array of entrepreneurial topics.