Here is how you can use Gohighlevel Custom Actions inside your Voice AI agents.
Custom actions enables you to capture data using GHL Voice ai and then send that data over to other 3rd party external platforms via a webhook.
You can use any platforms that offers webhook to send data. In this video I have used Make.com for demonstration purposes. But you can use Zapier, GHL Incoming webhook trigger, n8n etc.
In the first part of the video I am also talking about how to personalise Inbound voice AI calls if the user data is already available. You can also create a memory field to use inside your conversations, so that your AI agent knows about past conversations.
00:00 Introduction
03:08 How to use Memory custom field
05:39 Custom Actions
09:22 How to set up webhook in Make