Try ElevenLabs → https://dub.sh/try-ElevenLabs
🔗 Other Resources & Helpful Links:
- Get a Free Make Account → https://www.make.com/en?pc=from3mintech
- Download the Make Blueprint from here: [TBD - let me know if you need it]
🚀 Want to let AI handle phone bookings for you? In this video, we’ll build an AI-powered voice agent that acts like a virtual receptionist—capturing customer details, scheduling appointments, and updating your Airtable automatically. With the combination of ElevenLabs (for conversational AI voices), Airtable (for your booking system), and Make.com (to connect it all), you can take your phone booking process hands-free!
What You’ll Learn in This Video
1. Airtable as Your Booking System
- Setting up doctors, appointment slots, and patient data
- Automatically marking slots as booked once an appointment is confirmed
2. ElevenLabs Conversational AI Agent
- Configuring your AI assistant’s voice & conversation flow
- Writing a custom prompt to handle dates, times, and user details
- Embedding the voice agent on your website for live booking calls
3. Make.com Integration
- Creating simple webhooks to connect ElevenLabs with Airtable
- Checking available appointments in real time
- Updating records when a booking is completed
4. Putting It All Together
- Testing the AI agent’s call flow for a health clinic
- Ensuring correct data capture (name, phone, email, year of birth)
- Tips to adapt the same workflow for your business use case
📌 Video Breakdown – Jump to What You Need!
0:00 Introduction & Overview
1:15 Setting Up Airtable Tables & Fields
3:42 Configuring ElevenLabs (AI Conversational Agent)
7:10 Making Webhooks with Make.com
10:25 Live Demo of AI Booking a Health Clinic Appointment
13:58 How to Embed the Agent on Your Website
15:43 Final Tips & Best Practices
FAQ – Answering Your Questions
🔹 Do I need coding skills?
→ Not at all! ElevenLabs and Make.com provide user-friendly, no-code or low-code setups.
🔹 Is it safe to store patient info in Airtable?
→ Airtable offers secure data storage, but confirm your region’s privacy requirements (e.g., HIPAA) for health data.
🔹 Can I use this for non-medical businesses?
→ Absolutely—any industry that handles appointments or reservations can apply this setup.
🔹 Will the AI handle time zones or date formats?
→ Yes, you can customize the prompt to interpret dates (e.g., “next Tuesday”) and convert them internally using the current time webhooks.
🔹 How do I embed the agent on my website?
→ ElevenLabs provides a simple widget code. Paste it where you want visitors to interact with your voice agent.
If you like our tutorials - buy us a coffee☕: https://www.buymeacoffee.com/business
Follow us on Twitter🐦: https://twitter.com/BAutomated
Read more on Medium 💆♂️: https://business-automated.medium.com/
Check out Blueprints and digital products on Gumroad 🍬🛣 : https://businessautomated.gumroad.com/
#AI #VoiceAgent #Airtable #ElevenLabs #Makecom #Automation #NoCode