Accessories purchase, please contact our official email or website, remember to attach your machine type and accessories pictures
Official email：[email protected]
Official website: https://www.creality.com
Any technical support in need, please contact our official service email. Remember to attach your printer model/complete orderscreenshot/purchase link/printer product SN and the issue relevant videos or pictures.
Official service email：[email protected]
Any inquiry of firmware and software, please download it by creality official website: https://www.creality.com/pages/download
Creality firmware obtaining tutorial: https://youtu.be/0rKfgOZAU-Y
For more product information, welcome to official knowledge-sharing platform Creality Wiki: https://wiki.creality.com/en/home