Over the past year, we have been investing in our partnership with Amazon Web Services (AWS). In this video, Katharine Canning, our AWS Alliance Manager, shares how we utilize AWS services like Amazon Bedrock to automate ticket categorization, significantly enhancing customer service efficiency and more.
Our achievement of the AWS Generative AI Competency highlights our dedication to driving customer success with cutting-edge AI solutions. By combining our deep domain expertise with AWS’s robust resources, ML6 is scaling AI/ML capabilities across various industries and regions, building a strategic partnership focused on delivering transformative solutions that prioritize customer needs.