We now introduce John Larson, Associate Partner, Digital & Service Operations at McKinsey & Company.
Join us as John takes the stage to discuss the fascinating intersection of Generative AI and Customer Experience (CX). In this thought-provoking presentation, he will delve into the transformative potential of Generative AI in revolutionizing CX strategies and share practical insights on how organizations can leverage this technology to deliver exceptional customer experiences.
Don't miss out on this opportunity to gain valuable knowledge from one of the industry's leading experts in AI and CX.