"زين" شاب عشريني بسيط يبدو راضيا بعمله في مركز خدمة عملاء لاحدى شركات الانترنت، في مناوبته الليلية، وبعدما تجاوزت الساعة الثانية فجرا، يأتيه اتصال من العميل أكرم الذي يشكو انقطاع الخدمة، ورغم ان سبب العطل كان واضحا وبسيطا ولن يستغرق اصلاحه اكثر من ساعتين، الا ان اكرم لم يتقبل ذلك بسهولة، وتدريجيا يتحول استياءه من الخدمة، الى سياط نفسية يعذب بها زين ويكشف له مدى انسحاقه وضعفه وبشاعة حياته.
Zein, a young man in his mid 20s, seems content with his job as a customer service representative for an internet service provider. During one of his shifts, way past midnight, he receives a call from a customer, Akram. Complaining about a malfunction, Akram’s frustration starts growing. His dissatisfaction with the process gradually becomes an abusive rant, during which he lashes out at Zein, exposing to him the drudgery of his work, his powerlessness, and the ugliness of his life.
Runtime: 14 minutes 18 seconds
Completion Date: February 9, 2020
Country of Origin & Filming: Egypt
Film Language: Arabic
Subtitle: English
Aspect Ratio: 2:39:1
Film Color: Color
Director : Karim Shaaban
Written by: Wael Hamdy
DOP: Fawzi Darwish
AD: Tamer Eissa
Art Director: Mark Wagih
Sound Design & Mix: Mohamed Salah
Stylist: Asmaa Amr
Music Composer: Khaled EL Kammar Color Grading : Ahmed Essam
Editing: Karim Shaaban
Head of Production: Ahmed Abo EL Fottoh Assitant Producer: Eman Ahmed
Cast
Zain: Essam Omar
Akram: Ahmed Kamal
The Girl: Marwa Anwar