In this episode, we dive deep into the world of observation and elicitation techniques with former FBI agent Jack Schafer. Through our conversation, we uncover a wealth of invaluable insights into building trust, reading nonverbal signals, and using psychology to elicit information. Schafer's expertise offers a unique perspective on how these techniques can be applied in everyday interactions, relationships, and even investigative work. If you're looking to enhance your communication skills, build better relationships, and gain an intimate understanding of human behavior, this episode is a must-listen.
Timestamps:
(00:00) Techniques for better understanding and communication explained.
(05:17) Tilting head communicates trust and friendliness.
(10:58) Struggle with awkwardness, find humor in it.
(16:20) Intentional actions create opportunities for conversation.
(22:15) Promoting authenticity in behavior for increased productivity.
(31:31) Develop rapport to increase confession probability in interviews.
(37:16) Direct flattery doesn't always work. Shields up!
(41:35) Create an environment to encourage open conversation. Elicitation.
(48:20) Empower conversation, add presumptive statements, keep composure.
(50:55) Demonstrated techniques to extract Social Security numbers.
(55:40) Doctor surprised by accessing machine, shares information.
(01:00:56) Developing trust creates rewarding long-term relationships.
(01:05:55) Visit certifiedinterviewer.com and inquasive.com for more.
Links and Resources:
- The Like Switch: An Ex-FBI Agent's Guide to Influencing, Attracting, and Winning People Over - https://www.amazon.com/dp/1476754489?tag=psychologytod-20&linkCode=ogi&th=1&psc=1
- The Truth Detector: An Ex-FBI Agent's Guide for Getting People to Reveal the Truth (The Like Switch Series) - https://www.amazon.com/Truth-Detector-Ex-FBI-Agents-Getting/dp/1982139072/ref=pd_bxgy_img_d_sccl_1/133-2320772-4032532?pd_rd_w=Carq8&content-id=amzn1.sym.101c7dca-f8ef-4330-838b-ed6e9ebb9e52&pf_rd_p=101c7dca-f8ef-4330-838b-ed6e9ebb9e52&pf_rd_r=8BE0Y8F1XJC2JMBBF7NJ&pd_rd_wg=GCYMw&pd_rd_r=a6f70e4d-f1ac-4d22-8d4b-8e4f1ff86b65&pd_rd_i=1982139072&psc=1
- Jack Schafer | LinkedIn - https://www.linkedin.com/in/jackschafer/
- Let Their Words Do the Talking | Psychology Today - https://www.psychologytoday.com/us/blog/let-their-words-do-the-talking
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International Association of Interviewers: https://www.certifiedinterviewer.com/
http://www.inquasive.com/
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