How does Palantir, a $3.7 billion data analytics powerhouse, run its own IT operations? In this episode of Technovation, host Peter High sits down with Jim Siders, Chief Information Officer of Palantir, to explore his unique journey from a career in music to leading one of the most efficient IT teams in the industry.
Jim discusses Palantir’s Customer Zero strategy, the company’s federated IT model, and how it has streamlined operations from 200+ IT staff to under 80 while continuing to scale. He also shares his views on AI’s role in IT, the elimination of traditional Centers of Excellence, and why breaking legacy IT structures is key to innovation.
0:00:00 – Introduction
0:00:48 – Overview of Palantir’s business model
0:02:50 – Jim Siders’ role as CIO
0:05:02 – Running IT with under 80 employees
0:08:48 – Key IT strategies: Customer Zero, decentralization, and AI adoption
0:14:35 – Why Palantir avoids Centers of Excellence
0:16:26 – Jim’s unconventional career path from music to IT
0:20:22 – IT resilience and preparing for geopolitical risks
0:30:00 – The role of AI in IT transformation
0:37:02 – Book and podcast recommendations
? An audio-only version of this interview is available as episode 960 of Metis Strategy’s podcast, #Technovation with Peter High.
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