(Panel) XR Enabled Remote Support & Augmented Work Instructions

COVID fueled the adoption of remote working across industries. This, in turn, accelerated the advancement of XR remote support and collaboration tools. Now, as some employers call for a return to office, many frontline workers and distributed teams continue to rely on immersive solutions to communicate, access critical task information, and share knowledge without having to travel. In this session, end users discuss how they are leveraging AR/VR/MR to: - Facilitate remote expert support (see-what-I-see) and on-the-job learning - Connect distributed teams - Provide hands-free access to real-time machine data and information from ERPs - Overlay step-by-step work instructions, equipment diagrams, and other (3D) digital content on the work environment - Record and verify workflows - Reduce errors, downtime, and other costs - Address the skills gap - PLUS: Developing augmented work instructions, challenges and costs of remote support solutions, importance of 5G, AI assistants, etc. Speakers: (M) Manuel Oliveira, CEO & Co-Founder, KIT-AR Zachary Peters, Principal Curriculum Development Specialist, Komatsu Randy Burnsworth, Manager, Technical Training, Porsche Cars North America Jeff Shein, Staff IT Technology Analyst, Regeneron Ryan Johnston, Principal Engineer, Delta Air Lines Cody Murtle, Sr. Director, Capture Management & AR Lead, Amentum Melissa Demsky, VP of Technical & Performance, Strategy & Implementation, Veolia