David Tapia of GlideFast Consulting explains Performance Analytics (PA) in ServiceNow in this Share the Wealth session.
ServiceNow® Performance Analytics is an in-platform process optimization solution to create management dashboards, report on KPIs and metrics, and answer key business questions to help increase quality and reduce the costs of service delivery. Learn more: https://docs.servicenow.com/bundle/paris-performance-analytics-and-reporting/page/use/performance-analytics/reference/r_PALandingPage.html
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GlideFast Consulting is a consulting firm dedicated exclusively to ServiceNow. As an Elite ServiceNow Partner, our expert team of developers and architects have completed over 500 successful ServiceNow projects.
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