In this video, I'll do a full guide on how to build multi-prompt agents on the Retell AI platform. Retell AI, or Retell for short, is a platform similar to VAPI and Bland AI, allowing you to create AI voice agents or AI phone agents with ease. Similar to features you might've seen before like with Bland AI conversational pathways or with VAPI AI Blocks, Retell's multi-prompt agents (also called multistate agents) consist of a general prompt and a prompt tree, which is also similar to a state machine (e.g. a call flow or call diagram), comparable to what you can do with typical AI agents in frameworks like LangGraph, but with AI callers or AI dialers. I'll explain states, edges (transitions), tools and tool calling and more. I'll even walkthrough an example build of an appointment reminder agent that can be setup for a dental practice or dental office.
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