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Scaling with Purpose: Jeroen Kuiper on Building Customer-Centric Success| Mastering CS - Ep 39

Custify | Customer Success 82 lượt xem 2 months ago
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In our new episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas, Head of Marketing at Custify, discussed with Jeroen Kuiper, Director of Customer Success at OpenUp.
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What You’ll Learn:

☑️ How past experiences impacted customer success
☑️ How to scale and grow the business
☑️ How to keep a customer-centric culture while scaling
☑️ How to structure your team for success
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With Custify, you can:

☑️ automate daily tasks through Playbooks
☑️ build individual customer #HealthScores
☑️ create customer segments
☑️ improve your customer communication strategy
☑️ streamline your onboarding process
☑️ track customers’ journeys every step of the way
☑️ get a 360 view of their progress

Want to do great things with your customer success initiative? Keep in touch with us below:

Custify Website: https://custify.com/
LinkedIn: https://linkedin.com/company/custify
Twitter: https://twitter.com/custifysrl
Facebook: https://www.facebook.com/Custify/
Contact: https://www.custify.com/contact

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