In this module I cover the basic framework of situational leadership, coaching practices inside of Toyota, and link the concepts to my 4 Types of Problems framework. I'll provide links to the website where the remainder of this free 2 hour course can be found for interested parties.
0:00 Topic Introduction
0:58 Situational Leadership Framework and Toyota Way
2:18 Situational Leadership Basic of Diagnosis, Flexibility, and Partnering for Performance
3:33 Development Levels D1-D4
6:12 Flexibility in Styles S-S4
9:00 Development Levels and my Toyota Experience
14:28 Linkage to 4 Types of Problems
17:00 Summary