Supply Chain KPI Service: OTIF, DIFOT, Fill Rate: Calculation & Formulas in Excel

Download the Excel File (OTIF & Availability Rate calculations) here : https://abcsupplychain.com/download-service-level-kpi-excel/ ▬▬▬▬▬▬▬▬▬▬▬ CHAPTERS ▬▬▬▬▬▬▬▬▬▬▬▬ ►Service KPIs Introduction : 00:00 Introduction KPI Supply chain Service 01:12 Profitable Supply Chain : 3 main KPIS 03:58 3 Pillars to track the Customer Service Level 04:44 Service Rate or Availability Rate ? (Coca-Cola & Walmart Example) 08:16 Using Quantity ? Value ? Volume ? Weight ? ►Excel Step-by-Step tutorial: 09:10 Availability Rate calculation 12:04 DIF (Delivery In Full) 13:10 DOQ (Delivery on Quality) 13:42 DOT (Delivery on Time) 14:42 OTIF (On Time, In Full) aka DIFOT, SIFOT 16:10 5 Mistakes to avoid when tracking Service Rates / OTIF 19:38 My final advice ▬▬▬▬▬▬▬▬▬▬▬▬▬▬ LINKS ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Join my Supply Chain Management Workshops (free): https://abcsupplychain.com/free-supply-chain-management-masterclass/ #supplychain #logistics #servicelevel #fillrate #otif #difot #kpi