We’ve hated these for a while now, and yes it is personal as they ended up damaging my van as well.
The door store.
What seems like a useful product is in reality a complete waste of money.
Only useful for storing very small items and gathering dust.
Occasionally one of the items you store in it will dislodge and also damage your van when you open the door.
Potentially these will cost you thousands in repair bills as well as an ugly bit of damage to your van.
Avoid.