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On July 12th, 2000, on the Greek island of Crete, 143 passengers and 8 crew boarded Hapag-Lloyd flight 3378, an Airbus A310 bound for Hannover, in Germany. Most of the passengers were German holidaymakers returning home after enjoying the sunshine and beaches the small island is famous for. No one on board knows it yet, but they would not make it to Hannover that day. In fact, even the pilots won’t know where their plane will end up until minutes before the end of the flight. For years, investigators and the courts would argue over the causes of this accident, and the role that the captain played in it.
How did things go so wrong on this flight?
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Final report:
https://reports.aviation-safety.net/2000/20000712-0_A310_D-AHLB.pdf
Admiral Cloudberg: https://admiralcloudberg.medium.com/running-on-empty-the-crash-of-hapag-lloyd-flight-3378-b381bbf3f990
Pictures from the Final Report and Vienna Airport Press Department
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00:00 Introduction
00:40 Pushback and Departure
02:19 Troubleshooting
03:37 Planning
05:20 A change of plans
07:36 Ignoring alternatives
08:54 Things get serious
11:02 Engines gone
12:16 Aftermath
13:22 The source of the gear trouble
13:32 Estimation Error
14:52 Psychological calculus
17:12 Last hope
17:44 Improvements