UX Research: Asking The Right User Interview Questions

What questions do we ask in a user interview session? And what questions should we avoid asking?
This video is all about questions to be asked during user interviews!

0:00 Intro
0:45 Open-Ended Questions
1:21 Structure of interview and Questions
2:45 Silence and Long Question Probe
5:01 Beware of Asking These Questions
9:17 Recap


#uxresearch #uxr #ux


RESOURCES TO GO DEEPER:
https://portigal.com/wp-content/uploads/2009/07/Portigal-Consulting_Reading-Ahead_Interview-guide.pdf
https://dl1.cuni.cz/pluginfile.php/632533/mod_resource/content/3/Legard_03_In-depth%20Interviews.pdf
https://www.bbc.co.uk/bitesize/guides/zctwqty/revision/8
https://dscout.com/people-nerds/qualitative-interview-mistakes


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Disclaimer
My opinions are my own and may not reflect that of my employer