Welcome to $twilio update — your bi-weekly source for the latest innovations, updates, and insights from the Twilio ecosystem! In this episode, host Alex Goldman takes you through exciting advancements in RCS messaging, AI-powered voice intelligence, WhatsApp self-signup, and more.
Stay ahead of the curve as we explore new features, best practices, and upcoming Twilio events designed to help developers and businesses build seamless communication experiences.
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🔗 Join the Twilio Discord: https://twil.io/tu-discord
⏰ Chapters:
00:00 - Introduction
00:05 - What’s New in Twilio?
00:16 - Twilio Changelog Highlights
00:53 - RCS Public Beta – Rich Messaging Features
02:19 - WhatsApp Messaging – Easier Than Ever!
02:51 - Verify Enhancements – WhatsApp to SMS Failover
03:26 - Live Voice Transcriptions with AI
05:04 - Introducing ConversationRelay for Voice AI
06:27 - Twilio AI Assistants – Smarter, Personalized Interactions
09:23 - ConversationRelay vs. AI Assistants – Which One Should You Use?
11:01 - Developer Spotlight: Brandon Hawkins on AI Voice Innovation
14:05 - Upcoming Twilio Events & Conferences
17:04 - Final Thoughts & Community Involvement
🔥 Featured Topics:
✅ Twilio RCS Public Beta – Richer, more interactive messaging
✅ WhatsApp Self-Signup – Seamless onboarding for businesses
✅ Verify Failover – Ensuring OTPs always reach users
✅ Live Voice Transcriptions – AI-powered insights from voice conversations
✅ Twilio ConversationRelay – The fastest way to integrate AI into voice applications
✅ Twilio AI Assistants – Omnichannel AI-powered customer interactions
📅 Upcoming Events:
• Twilio Segment's CDP Live Event (Feb 26)
• Dev World Amsterdam (Feb 27)
• Twilio Transform Together – AI Startup Winners (March 4 & 20)
💡 Want to be featured in a future episode? Drop a comment with your Twilio builds, feedback, or topic suggestions!
🔗 Read the full blog post & event links here: https://twilio.com/en-us/blog/twilio-update-ep1-voice-ai
#Twilio #AI #VoiceIntelligence