What started as a one-man, one-van business, is today a fleet of 80 vehicles and over 200 staff, with operations that span companies and continents. How does Shalom Movers upskill their workforce in an industry that’s big on manual labour?
In partnership with Workforce Singapore and BT, Adrian Choo speaks with Gabriel Lam, Chief Operating Officer of Shalom Movers to find out how the logistics firm works with an external Chief Learning Curator to look after the career health of their staff, and why learning is part of their DNA.
For more on career health, visit http://go.gov.sg/ch-at-work
Timestamps:
00:00 Introduction
00:29 Tour of material store
00:57 Attracting talent in a labour intensive sector
02:32 Upskilling and training
04:02 Upgrading from a staff's POV
05:19 Retaining long-term staff
06:22 An older staff's career conversion
08:50 Structured career planning
09:47 Leveraging on tech and AI
10:09 What does it take to work at Shalom Movers
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