10 Most Common Customer Service Interview Questions (PLUS, Example Answers!) | Indeed Career Tips

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How can you put your best foot forward in an interview for a customer service position? Fun fact: Interviewers focus on common themes when determining who is the right person to represent this crucial part of any business!

In this video, Sinead will go over the 10 most common questions that recruiters ask in customer service interviews AND she'll even give you examples for how to answer. Whether you're seasoned in the customer service field or just starting out, this video will offer helpful skills on acing an interview for a customer service role.

00:00 Introduction
00:39 Example Question #1
01:43 Example Question #2
02:47 Example Question #3
04:10 Example Question #4
05:35 Example Question #5
06:55 Example Question #6
08:00 Example Question #7
08:46 Example Question #8
10:08 Example Question #9
11:07 Example Question #100

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Watch this video for more tips on the STAR technique: https://youtu.be/zoGZQatkqKg

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*ComScore, Total Visits, March 2024
**Indeed data (worldwide), job seeker accounts that have a unique, verified email address


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