We’ve all come to expect at least one thing from a visit to a theme park - queues. You wouldn’t choose to sit in standstill traffic for an hour - so why do we decide it’s okay to queue an hour for rides and roller coasters? Theme parks around the world have become masters at designing queue lines - ones that we all don’t mind waiting within. So, how do they do it, how do they get everyone to be okay with queues?
A huge thanks goes to Jan Walsken for helping to research and write this video. Learn more about him and his work here: https://www.whu.edu/lsm
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00:00 Introduction
01:08 1: Queue entrance
03:31 2: The Queue Layout
06:50 3: The Queue Design
10:46 4: Dealing with uncertainty
11:53 5: End of the line
13:27 6: Boarding
15:25 Conclusion
Credits:
Pleasure Beach Experience: https://www.youtube.com/c/ClubPBE
Coaster Studios: https://www.youtube.com/c/CoasterStudios
Pleasure Gardens: https://www.youtube.com/watch?v=H-H9XlRzoL0, https://www.youtube.com/watch?v=jbqqVxWawc8
AmusementInsider: https://www.youtube.com/watch?v=ufQx86lcCRU
Attractions Magazine: https://www.youtube.com/watch?v=f1PeRcXoRZQ
MM Explore: https://www.youtube.com/watch?v=df2FsUJsCTc
Canobie Coaster: https://www.youtube.com/watch?v=4b1yC0iY6bg
ElToroRyan: https://www.youtube.com/watch?v=dNk8wFvnRhw
Disney Parks: https://www.youtube.com/watch?v=ZFBeZqZcU_c
TPH Productions: https://www.youtube.com/watch?v=qEE-WmfElZQ
Sassy Little Wandmaker: https://www.youtube.com/watch?v=lqRsar8DOD8
Dave Jansen: https://www.youtube.com/watch?v=1APa6p5tOAI
Psychology of theme park queues