Attribute Setup for Skill based Routing in Salesforce

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This video is 3rd Part of Omnichannel Series.
Implementation of Attribute set up skill based routing with demo.

Previous videos on Omnichannel:
1. Omni channel and its basic implementation
https://youtu.be/t2bgdUuNB90
2. Skill based routing in Omni-Channel
https://youtu.be/RFz6tfmAXyA

Attribute Setup for Skill based Routing in Salesforce

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